Frequently Asked Questions

Find answers to common questions about UV water filtration systems and the purchasing process.

Which UV Filtration System should I get?

Each system is designed for specific needs. Below is a summary of these systems:

  • WSC4 200W UV 4- Filter System:
    Designed and tested for rain and ground water (bore, lake and stream).

    The 4 filters, a 20 micron pleated paper for broken down leaf matter, heavy sands and sediment, 5 micron pleated paper minor sands and sediment, 5 micron coconut shell carbon for taste, smell, discolouration and chemicals that may get in the water like for example roundup off the roof. Then a 1 Micron melt blown filter for small floating matter. All designed to perfectly clean the water.

    Then an off set dual 100 watt UV sterilizer for the bacteria like Giardia and Cryptosporidium.
    This is a light commercial system for very large houses, food manufacturers, breweries, clinics, hospitals and schools etc.

  • (WSR3) 80W UV 3-Filter System):
    Designed and tested for rain and ground water (bore, lake and stream).

    The 3 filters, a 5 micron pleated paper for sands, sediment and broken down leaf removal a 5 micron coconut shell carbon for taste, smell, discolouration and chemicals that may get in the water like for example roundup off the roof. Then a 1 Micron melt blown filter for small floating matter. All designed to perfectly clean the water.

    Then an off set UV sterilizer for the bacteria like Giardia and Cryptosporidium.

    Our most popular system with over 5000 in homes around New Zealand.

    Ideal for medium to large houses or properties with known water issues.

  • (WSR2) 40W UV 2-Filter System:
    Designed and tested for rain water.

    The 2 filters, a 5 micron pleated paper for sands, sediment and broken down leaf removal a 1 micron melt blown filter for small floating matter.

    Then an off set UV sterilizer for the bacteria like Giardia and Cryptosporidium.

    This system is designed for smaller houses with no perceived water issues.

  • (WSBS) 80W UV 1-Filter System:
    Onsite grey water secondary Treated Septic Tank Discharge: Uses a coarse 50 micron pleated paper filter with a high-output 95W lamp; ensures safe water discharge into streams or gardens.

Can I install a system myself?

Yes, it comes with a full instruction manual, however we do advise that you have it checked and signed off by a registered master plumber.

Can these systems be installed outside?

We offer a variety of systems tailored for different applications, and according to plumbers, ours is the only truly 'outside compatible' option available.

Our systems feature an all-weather impervious alloy cover, ensuring durability. Additionally, the power supply is fully encased within its waterproof box, preventing moisture infiltration. We use Gel-filled ballasts to isolate the circuitry effectively.

Moreover, our systems come with added protection, including surge protectors and RCBOs. These features not only prevent electrical damage but also assist in identifying faults.

Does it need 240 Volts?

Yes, it has a UV lamp to kill the bacteria, which requires input voltage of between 110 to 240 volts, which is stepped up by the ballast to over 400 volts.

How long does the whole UV system last?

Depending on its location, the system should provide a minimum of 20 years of service. It's essential to understand the three component groups:

  1. Consumables: Includes seals and lamp cartridges, typically replaced every 6 to 12 months.
  2. Replaceables: Involves items like quartz sleeves, filter o-rings, power supply, and jumbo filters, which are typically replaced every 3 to 10 years.
  3. Durables: Long-lasting components such as backing boards, covers, chambers, brackets, and pipe fittings, designed to last up to 20 years.

Each component group plays a vital role in the system's functionality and longevity.

How much does it cost to install a filtration system?

Depending on where the system is to be installed and the type of connection piping used, it can be from as little as $250+GST.